Problem Solving–Tools for Teams

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Problem Solving–Tools for Teams

April 5 @ 11:30 am April 12 @ 2:30 pm ET

2-Part Workshop is held Fridays, April 5 and 12
11:30 AM – 2:30 PM ET | 8:30 – 11:30 AM PT

AGC Member Pricing


Non-Member Pricing


About the Course

Ask the 5 Whys. Join your facilitators, Andy, Kyle and Dan, as they add new problem-solving tools to your toolbox. Students will work together in small groups to improve actual student-submitted project issues, risks, and opportunities. To help us with things like:

  • Make sure we are solving the right problem.
  • To get buy-in to our counter measures.
  • Clearly define who is taking responsibility for which pieces.
  • Solve the Root Cause, not the symptom.

Schedule and Tools Explored:

  • 5 Why Method
  • Fast-Track Problem Solving (3 Powerful Questions leading to team analysis and specific actions).
  • Root Cause Analysis (For Complex Problems with multiple causes – a deeper dive using Fishbone Diagram).
    • This will begin toward the end of Day 1 and be carried over to the beginning of Day 2 as a bridge from Fast-Track to A3, thus forming a solid foundation for learning A3 Problem Solving (a diagram of the Fishbone analysis is often pasted into the A3 analysis section).
  • A3 Process & A3 Thinking


At the end of this Workshop, attendees will be able to:

  • Draft a clear problem statement.
  • Determine which Problem-Solving method is best in each potential problem.
  • Differentiate between a symptom of a problem and the root cause of that, to assure the problem does not occur again.
  • Utilize each of the 4 methods presented.
  • Participate in, and possibly lead a team in these 4 methods, as learned through hands-on coached problem solving during the Workshop.
  • Name the four principal, problem-solving methods and describe how to implement them.

Technology Requirements

Workshops are delivered via the Zoom platform; a webcam and mic are required for participation. Headsets or earbuds are strongly recommended.

Cancellation Policy: A full refund will be given to cancellations made 14 calendar days prior to the class kick-off. After such time, no refunds will be given. Replacements are acceptable and must be submitted via email to rockkie.dunton[@]

AGC reserves the right to cancel programs up to 10 days prior to the start date if a minimum number of attendees is not met.

Questions? Email us at education[@]

Meet Your Facilitators:

Dan Fauchier, CMF, CVF
Author and Lean Construction Leader

Dan Fauchier is a Certified Master Facilitator and Certified Virtual Facilitator for Lean Design and Construction, facilitating, training and coaching scores of companies and agencies in various principles, tools and techniques including Last Planner® System (pull planning), Root Cause Analysis, A3, Value Stream Mapping, Rapid Improvement (Kaizen) Events, Alignment Partnering, Target Value Design, CBA, Project ReAlignment, Lean Partnering and cross-organizational team effectiveness.

Andy Fulton, PMP, CSM
COO, Construction Accelerator®

Andy Fulton, PE, PMP earned a Master’s degree from San Diego State University in Construction with a Lean focus, which started him on his Lean Journey.  Since joining Construction Accelerator®, Andy has coached nearly 100 project teams in the Last Planner® System in design and construction, and helped project teams to understand and use Lean tools such as Root Cause Analysis, A3 Thinking and Decision Making, Value Stream Mapping, and Rapid Improvement (Kaizen) Events.

Kyle Martinez, CSM
VP of Video Production, Construction Accelerator®

Kyle Martinez is an experienced Facilitator and Lean Coach for Construction Accelerator®. Kyle has deep experience in coaching
and managing over 50 project teams in the Last Planner(R) System in
design, construction, fabrication and hospital fit-up projects.

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